Beyond Collapsology: Towards A Positive Future Of Work

Sep 25, 2024
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A true visionary knows that it’s crucial to look at both the most optimistic and the darkest scenarios to anticipate upcoming trends. It’s this ability to oscillate between extremes that allows us to imagine, understand, and, most importantly, choose the most desirable or just path. After exploring dystopian visions of the future of work, let’s turn towards a brighter horizon, perhaps even a utopian one.

 

We could easily list the well-known characteristics of an ideal future of work: total flexibility, widespread remote work, intergenerational collaboration with its richness and challenges, flat hierarchies in organizations, decentralized decision-making, and full integration of sustainable development… In short, a familiar catalog. But beyond this attractive list, it’s essential to understand a few underlying trends that will truly redefine the professional world. Let’s analyze some of these trends and see how they might shape our future.

 

1. The Aging Population: A Challenge or an Opportunity?

 

The global aging population is not just a challenge for our pension and healthcare systems. It will be a challenge for many of us, but also an opportunity—if we know how to seize it—to reinvent our approach to work and even society. What might happen?

 

•  A growing need for flexibility: Workers will have to manage their careers while caring for elderly relatives. The result? The demand for flexible hours and remote work will skyrocket, this time in the name of intergenerational support. Companies that refuse to adapt their practices will lose attractiveness, as this won’t be a whim but a real need for workers. Failing to offer flexibility will be like trying to sell CDs in a world dominated by Spotify.

•  The rise of “care” jobs: These roles related to caring for and supporting elderly or dependent people will become essential, as neither robots nor AI will replace humans in these situations. The paradox is that these key jobs, requiring dexterity and empathy, are currently undervalued. These professions will be elevated, both in terms of salary and recognition. And yes, we’ll revisit the concept of “made by humans” a bit later, just wait!

•  The value of experience: Companies will start valuing older workers not because they are nearing retirement, but because they hold valuable knowledge, perspective, deep commitment, and the ability to pass on their expertise. Age diversity will become a strategic asset, not just a checkbox in HR policies. It will mark the grand return of seniors.

 

2. The Robotics Revolution: A Successful Marriage Between Humans and Machines

 

The powerful arrival of robotics and artificial intelligence marks the beginning of a new era: that of cooperation between humans and machines. We will no longer speak of substitution fears but of complementarity.

 

•  Humans and machines: A winning duo: Instead of replacing workers, robots will take on the tedious and repetitive tasks. This will free humans to focus on what they do best: innovate, create, think, interact. It’s a bit like liberating the artist within each of us by freeing up time.

•  Localized and sustainable production: Thanks to 3D and soon 4D printing, along with rising labor costs in developing countries, some of our offshored production will be brought back home. And, as an added bonus, this will reduce companies’ carbon footprints. “Made in France” won’t just be a patriotic label but an ecological—and even ideological—necessity.

•  What to do with all this increased productivity? The real question is not how to produce more but how to use this additional productivity. Work less? Work better? Reinvest in education or healthcare? Tax the machines (yes, why not) to finance social innovation? The possibilities are endless, and political direction will set the tone. So, let’s be careful not to waste this opportunity.

 

3. Environmental Sensitivity: Work in Service of the Planet

 

Environmental awareness is no longer optional; it’s a reality. And this growing sensitivity will profoundly shape the professional world.

 

•  A revolution in transport… and housing: Remote work, driven by ecological considerations, will continue to reduce commutes. But that’s not all. We will see the rise of shared, eco-friendly, and localized workspaces, allowing employees to work near home while benefiting from optimal conditions. Some companies are already thinking about better integrating their employees who return to the office for a few days.

•  The rise of short supply chains: Supply chains will shorten, whether in food or industry. Local work will become the norm, creating resilient economies less dependent on global flows. A positive development for the planet and a chance for businesses to rethink their value chains.

 

4. A More Humane and United World

 

Even in a technological world, humans will remain irreplaceable. Soft skills—or human skills—will take center stage in this new ecosystem.

 

•  Empathy and human interaction jobs: The future will belong to those who know how to build relationships. Jobs where mutual support, collaboration, and communication are essential will experience a renaissance. “Care” jobs, as well as all sectors where empathy is key, will gain prestige. Productivity will no longer be measured solely in units produced but in quality of human interaction.

•  Leadership redefined: The era of the authoritarian manager is over. Tomorrow’s leader will need to inspire and unite their teams while creating an atmosphere of trust and kindness. The shift from manager to empathetic leader is already underway, and it will become essential for businesses. A leader who understands their team and manages emotions will retain talent in an increasingly competitive market. Identifying and training these “Manager 4.0” leaders will be critical.

•  The quest for meaning: This new generation of workers wants more than just a “job to pay the bills.” They are searching for meaning, values, and positive impact. Companies that succeed in attracting talent will be those that redefine their mission, aligning it with clear social and environmental goals. In fact, employees will choose their company not for the salary but for its vision and alignment with their personal values. A little revolution in itself.

•  The “Made by Humans” premium: As technological innovations continue to roll in, one thing remains certain: we will always prefer humans. Whether in the arts, customer service, or social interactions, the human touch will remain highly valued. That’s true today, so just imagine tomorrow—even if it comes at a premium. Yes, machines can beat humans at chess, but world championships for AI won’t attract crowds. We will always prefer human football players, books written by real authors, and meals served by people. “Made by Humans” will become a mark of quality in a digital world, and it will come at a price.

 

5. Fewer Jobs, but More New Professions: The Infinite Adaptability of Humans

 

Adaptability is one of humanity’s greatest strengths. Every technological revolution has given rise to new professions, and the future will be no different.

 

•  The emergence of unprecedented jobs: With the rise of AI and robotics, new professions will appear—jobs we can’t even imagine today. From AI engineers to augmented reality specialists, to experts in renewable energy and natural resource management, the possibilities are endless.

•  Jobs aligned with societal challenges: The new jobs will also reflect the evolution of society. As our digital lives increase, managing digital identity will become a key skill. AI ethics, cybersecurity, and environmental concerns will become booming sectors. Society evolves, and so do professions.

•  The perpetual invention of new jobs: Humans will continue to invent new jobs to meet emerging needs or to embrace new technologies. These roles will need to be tried, adapted, democratized, and people will need to be trained for them. We’ve already seen this with the rise of social media, where jobs like Community Manager or content creator appeared within a few years. The next major shift will come from the fusion of digital, human, and environmental elements, creating new professions in the process.

 

Building the Future Together

 

The future of work will be human, flexible, and united. Far from the dystopian visions where machines take over, we have the opportunity to create a world where technology is an ally, and humans remain at the center of attention. However, this future won’t build itself. It will rely on our ability to accept these changes and to redefine our relationship with work, technology, and the environment.

 

Now more than ever, agility, innovation, and adaptability will become the essential skills needed to thrive in this uncertain yet promising future. We are entering a new era, where those who can combine technology and humanity will be the true architects of a working world where everyone can flourish.

 

Incidentally, these same skills also emerge in dystopian visions of the working world. So, perhaps it really is true?

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